Welcome to the Handi Quilter Help Center! Jared Medley January 26, 2017 17:07 Updated Welcome! Feel free to browse articles and posts in our community. As we add articles and solutions, we hope we can answer any questions you might have. Enjoy! Related articles How do I get technical support for my HQ machine? Loose Stitching on top of quilt Are there videos/tutorials for using Pro-Stitcher Premium? I want to sell my Handi Quilter machine. Where do I list it for sale? How much does HQ Academy Cost? Comments 14 comments Sort by Date Votes Nancy Agler September 08, 2018 22:08 Is there somewhere online that I can download pictures of the designs on the prostitcher premium? I would like to have a paper file of the available designs. 6 Margaret Abramshe January 25, 2018 18:01 I wanted to attend a boot camp or workshop that focuses on improving skills using the HQ Sweet sixteen, but I I see is instruction on the long arm machines. Will this be offered in the future? 1 Nancy Hughes July 24, 2020 15:09 My Amara had the same problem. There is a wire on the left hand side that sometimes comes loose from the connection. Just push it back into the connector and the light is back on. 0 Monica Meyer July 24, 2020 06:31 Good Morning! Have an Amara (purchased April 2020) Just noticed when I wanted to change out my bobbin this AM that the light in the bobbin case area is no longer on. Is a quick fix available? Didn´t notice anything loose or hanging when checking the area with a flashlight - have only used canned air to clean this area. 0 Jennie Ferrell February 19, 2019 17:09 I love my Simply Sixteen with groovy boards and free-motion designs. All of my smaller quilts go to Children's Services in our county for foster children going through the system. Each child is given a quilt upon entry that they can keep forever. I want to do a sturdy edge-to-edge design on these quilts. I saw a large edge to edge machine that was way above my budget, but I believe I can emulate these designs in a professional manner with my groovy boards and Little Foot if I can make them dense enough. Are there secrets for edge-to-edge results with groovy boards? I would go to a class here in Oregon if I could find one, just for this purpose. Are there some groovy board designs just for edge-to-edge? If I could afford a Pro-Stitcher I would have one by now!! 0 Laura Nunn October 08, 2019 20:21 I would like a cobweb design to quilt on a 54" x 69" quilt that has bats all over a white background. How can I find out if I can either locate the design in Prostitcher Premium that I have on my recently-purchased Amara or where I can go look for one to buy if there's not one in Prostitcher? 0 Ann Donze December 02, 2019 00:35 Hi! My HandiQuilter Sweet Sixteen is about 4 years old It has worked well for me until recently, when I began having trouble with the pedal. I use it with the stitch regulator. When I examined the cord, it looked like it had frayed and then broken at the point where the cord joins the 9 pin plug (that plugs into the stitch regulator). Can you tell me whether this is a common problem and also whether the cord can be repaired? Thanks! Ann Donze Ddonzere @hotmail.com 0 Glenn Lockwood Sr May 14, 2019 16:54 Jennie, you can have a professional looking quilt with your Simply Sixteen just like the bigger machines. You need at least two of the same groovy boards. They are placed together on your table and you quilt to the start of the second board, stop and move the first board to the other side of the second. Repeat these moves until you have quilted from one edge to the other. Now if you can afford to purchase multiple boards then you wouldn't have to move any of them. Most boards are less that two feet long. They come in edge to edge, block and border. Handi Quilter has groovy boards as well as Urban Elements. I use groovy boards exclusively on my 10ft studio frame with a Simply Sixteen. The only difference between the Sixteen and a bigger machine is the width of the throat, which of course limits the width of a pattern you can do. By the way, all machines can make edge to edge patterns on a quilt. Also, you may want to think about a studio frame which can be set up from either eight ft or ten ft. Hope this helps you. The Sixteen is a great little machine and can make your quilts look professional. 0 chay23 February 07, 2020 15:07 Today I set up my Simply Sixteen on a Little Foot frame. Hoping for some troubleshooting advice. The machine carriage is not sitting right on the tracks. It goes sideways fine but when I move the machine toward me the back rollers come up off the track and when I move the machine toward the back the front rollers come off the track. Aren’t all 4 rollers supposed to always be touching the table tracks? The table is level front to back and side to side. I have also installed the electromagnetic channel locks. 0 Nancy Hughes October 27, 2019 23:13 At the summer university program, we heard a new pro-stitcher update would be out in the fall. Any idea when it may be available? 0 Jared Medley February 21, 2018 00:05 Mike, I have converted this comment into a support request and our Technical Solutions team will be in touch shortly. Thanks! 0 debbie frio February 24, 2018 16:54 Hi Michael, I use duct tape to attach my groovy boards and it works well. I noticed mine were slipping at first and turned one over and noticed that there were extra rings taped to the back and they were causing slippage due to the fact that they raised the board enough that the friction stuff on the back wasn't connecting with the table. I hope this helps in the meantime. :-) 0 Jared Medley January 25, 2018 21:26 There is a Sweet Sixteen Boot Camp offered at HQ Academy. https://handiquilter.me/academy/ 0 Michael Elinski February 08, 2018 21:31 Hello, How is one supposed to keep the quilted quilt rolled up square and neatly on the small 5-foot frame with the Simply Sixteen? How did HQ envision that the Quilter would use this simplified two bar system? I’ve found the experience to be frustrating? Would leaders help? Also, my Groovy Boards tend to shift as I use the stylus to stitch out a design. How do you suggest stabilizing the Groovy Boards? Now, I’m using books, sturdy catalogues, and wood blocks. There must be a better way. The videos I’ve watched by your educators show using a few strips of painters tape. That system doesn’t hold them still. Please guide me with this problem. Additionally, the tip on the stylus for the Groovy Board is not sturdy. Mine cracked off after 5 hours of quilting. I wonder why you would not use a metal stylus. I would greatly appreciate any assistance with these issues with my Simply Sixteen. So far, i am disappointed. Tension is the least of my problems. I have issues with craftsmanship and design of the accessories to the machine. Thank you for your help, Michael 0 Please sign in to leave a comment.