If you are having trouble logging into your account, DO NOT keep trying to log in as this will eventually lock your account. You can simply reset your password by going here:
- Enter your email, then follow the instructions to create a new password.
- If you get a message that says "Invalid Username or Email", you'll need to create an account.
The email address you use for your account must be an email you own, since the link to reset your password is sent to your email inbox. Without access to your email account, you cannot reset your password. If this is the case, please please create a new account with the correct email address.
Handi Quilter will NEVER ask you for your password over the phone. Protect your account and personal information by never giving anyone your account password, even if they sound official.
If you are still having issues resetting your password, please submit a ticket here.