Stitching issues

Comments

3 comments

  • Cheryl Duncan

    Msdesigns,

     

    Check all you cables and make sure they are plugged in completely.  Make sure your encoders are staying on complete contact with your track on both the rear encoder and the encoder on the carriage.  Try cleaning your tracks and wheels just with a piece of batting to make sure you have no issues there. 

    If none of these suggestions help please contact our Technical Solutions team at 1-877-697-8458, M-F, 8-5 MST.  

     

    Best regards,

     

    Cheryl Duncan

    Handi Quilter Studio Educator

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  • Sandi Harmon

    This has happened to me too msdesigns. Did you get it fixed?

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  • Cheryl Duncan

    Sandi,

     

    Please check all your encoders and plugs and make sure they are plugged in correctly.  

    Please call our Technical Solutions at 1-877-697-8458, M-F, 8-5 MST.

     

    Best regards,

     

    Cheryl Duncan

    Handi Quilter Studio Educator

    0
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