When I am using prostitcher my design begins to stitch and then suddenly the needle will no longer go up and down but the arm will continue to move. Sometimes the needle stops in the down position and gets stuck in the quilt and the arm continues to move and then the prostitcher says motor error. This is a brand new forte machine so the pro stitcher software is up to date. I then have to close out the computer in order to get the needle back up
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