Motor error and needle not stitching



  • marcyhellman7

    I have a similar issue with my Avante.  I can tell when it will happen because it makes a different sound and speeds up. I press pause and I cannot get it to stitch after that. It air stitches and the only way I can keep going is to turn off the machine and pull out the plug in back then restart the machine. At least this way I don't have to restart the software.  Yesterday it took me seven hours to finish a quilt that should have taken less than three hours.  I am very frustrated. I don't use free motion so I don't know if it will do it without the software.

  • Anne Arrowood

    Was there ever a response to this issue from support? I am having the same experience. 

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