Issue with prosticher design not matching what quilts

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1 comment

  • Cheryl Duncan

    Chris,

    I am sorry that you are having issues with your stitching on your Pro-Stitcher.  Lock the motors (the lock icon) and see if you have any play as you try to gently move the machine forward and backward and side to side.  If you have any play this can cause the issue you are seeing. 

    If you have movement please contact your local retailer and see if they will walk you through tightening up the pulleys.

    If they are unable to help you please call our Technical Solutions team at 1-877-697-8458, M-F, 8-5 MST.  They will be able to help you.

     

    Best regards,

    Cheryl Duncan

    Handi Quilter Studio Educator

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