sweet 16 trustitch regulator

Comments

2 comments

  • Cheryl Duncan

    Jane,

     

    Please contact our Technical Solutions team at 1-877-697-8458, M-F, 8-5 MDT.  They will be able to help you solve your problem.

     

    Best regards,

     

    Cheryl Duncan

    Handi Quilter Studio Educator

  • CatBerry

    When I called Tech Support, after going through several suggestions to remedy the situation, I was told the battery must be dead (after 3 months of use). HandiQuilter does not carry the batteries. I was told it was a 3.7 volt camera battery. I tried 3 different "standard" camera batteries and none worked. I contacted a supervisor where I bought my Sweet Sixteen. She contacted HandiQuilter and was given a link to purchase replacement batteries. It will be a little over 2 weeks before I get it so I still don't know if it will work. Expensive piece of equipment that so far appears to be completely useless! The link provided by Sewing Machines PLus is

    www.amazon.com/SUJING-TrustFire-Rechargeable-Icr14500-Cylindrical/dp/B07QH24DJY/ref=sr_1_7?keywords=liion+14500+battery&qid=1555012261&rnid=2941120011&s=hpc&sr=1-7

    Good luck

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