simply sixteen

Comments

1 comment

  • Cheryl Duncan

    Kkgaines,

    I am sorry that you are having problems with your HQ Simply Sixteen.  Make sure all your cables are plugged in securly.  It sounds like your Encoder that is on the back of the machine is loose.

    If you are still having problems please call your local retailer or our Technical Solutions team at 1-877-697-8458, M-F, 8-5 MDT.

     

    Best regards,

     

    Cheryl Duncan

    Handi Quilter Studio Educator

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