I was about to baste stitch left side of quilt and barely brushed the right handlebar. When I did, the lights went out and the machine was "dead". I checked all the plugs several times, plugged the machine into 2 other outlets. I tested outlets with other appliances and they worked. I tried both power switches on/off several times, and they seem to be in ok, but no power to the long arm.
Tech support said I probably need service.
Has anyone else had this problem. My machine is less than 1 year old.
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